Welcome to our Website! We hope that you will enjoy your online experience. We know that you care about your personal data and how it is used, and we want you to trust that Communique Marketing Solutions Private Limited (‘Communique’) uses your personal data carefully. This Privacy Notice will help you understand what personal data we collect, why we collect it and what we do with it. Communique is committed to protecting your privacy and protecting the personal information that our users of our Website share with us.
Any personal data provided to or collected on the Website is controlled by Communique, the data controller. Personal data means any information that can be used to identify directly or indirectly a specific individual.
1. PERSONAL DATA COLLECTED
a. We may collect Personal data from the following sources:
i. Personal data that you provide us directly
ii. Personal data that we collect automatically
iii. Personal data that we collect from other sources
b. We only collect the relevant user information such as their name, email id and certain high level information of users who want us to contact them, with your explicit consent.
c. Our Web server collects the following access log information when your web- browser accesses our Website: IP address, click-stream data and HTTP protocol elements.
d. Cookies - We collect HTTP cookies and web server logs to collect information as to how the Website is being used and to provide you with tailored information from the Website. A cookie is an element of data that a Website can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, thereby giving yourself a chance to decide whether to accept or reject it.
e. Physical and Electronic Exchange of Mails - If you choose to correspond with us through mails, we may retain the content of your mails together with your email address and our responses.
f. During some of your internet browsing on our Website, we may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
2. HOW WE USE INFORMATION COLLECTED
a. The information given by you on this Website is only used to get in touch with you, provide advisory services to you, improve our services and for bonafide protection purposes and is never shared with a third party, unless you consent to do so or under the request and authority of the law of the land.
b. Communique shares the ownership of the information collected via the Website. As applicable, the information you provide to Communique may be used to contact you about the Website, and Website related news; monitor and improve the Website; and provide our Services’ related information.
d. Cookies and access log data may be used by us and our agents for the following purposes:
i. Web site and system administration
ii. Access Control to certain content on the website
iii. Research & development
iv. Completion and support of the current activity
v. Anonymous user analysis
vi. Anonymous user profiling and decision making
vii. To maintain information about any users who contact us.
e. Where appropriate, we will ask for your consent to process the personal data. Where you have given consent for processing activities, you have the right to withdraw your consent at any time.
3. DATA PROTECTION AND SECURITY
a. Except as stated above, we will not disclose your personal or usage data to any third party without your consent and we are committed to keep this data fully secure with us alone. We have a stringent Data Protection Policy and Practice which is well communicated to all our internal partners, stake holders and users of data including our employees. Communique or its Website will take all the necessary steps towards safeguarding your personal and business information available with us. However, we would not be liable for any unauthorized disclosure of information due to no fault of ours, including, but not limited to errors in transmission, limitations in standard electronic protection technologies and unauthorized acts of any associate, agent or staff of Communique and/or third parties.
b. If infringement on any of declared data protection practice comes to our notice and knowledge, we will take adequate steps and measures to prevent it from happening again or to prevent it from causing any damage and if required, also initiate legal protections available to us to protect your rights. It is acknowledged and agreed by you that whatever may be the measures undertaken, it is impossible to completely and absolutely ensure and guarantee no data pilferage. You agree to keep us indemnified from any claim either from you or any of your assignees or any third party unless it is conclusively proven that the data pilferage happened with the intent, knowledge and participation of the management and owners of Communique.
c. Legal Disclosure: Communique may transfer and disclose your personal data to third- parties:
i. To comply with a legal obligation. In the event Communique is required to respond to subpoenas, court orders or other legal process within the applicable jurisdiction, the Users personally identifiable and other information may be disclosed pursuant to such subpoena, court order or legal process, which may be without notice to you.
ii. When we believe in good faith that an applicable law requires it;
iii. At the request of governmental authorities conducting an investigation;
v. To detect and protect against fraud, or any technical or security vulnerabilities;
vi. To respond to an emergency; or otherwise;
vii. To protect the rights, property, safety, or security of third-parties, visitors to Communique’s website, or the public.
Viii. Additionally if it comes to our knowledge and if the Management is satisfied that the User is engaged in any illegal activity, we may bring it to the notice of the appropriate legal authority.
d. Communique may share collective information such as demographics and Website usage statistics with other third parties.
4. PROTECTION OF PERSONAL DATA
a. Communique takes the security of your personal data very seriously. We take every effort to protect your personal data from misuse, interference, loss, unauthorized access, modification or disclosure. We are committed to using reasonable measures to protect the personal data we may collect. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or the information stored on this Website is absolutely secure.
b. Access to your personal data is only permitted among our employees and agents on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third-parties.
5. HOW LONG DO WE KEEP THE PERSONAL DATA?
a. We will keep your personal data for as long as we need it for the purpose it is being collected and processed for.
b. Your data may also be retained so that we can continue to improve your experience with us.
c. We retain the identifiable data we collect directly for targeting purposes for as little time as possible, after which we employ measures to permanently delete it.
d. We will actively review the personal data we hold and delete it securely, when there is no longer a legal, business or consumer need for it to be retained.
6. YOUR RIGHTS
You have legal rights in relation to your personal data and how it is processed. You can exercise these rights at any point of time. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email to Communique.
b. The right to access and rectification. You have the right to access, correct or update your personal data at any time. We understand the importance of this and should you want to exercise your rights, please contact us.
c. The right to data portability. The personal data you have provided us with may be portable. This means it can be moved, copied or transmitted electronically under certain circumstances.
d. The right to be forgotten. Under certain circumstances, you have right to request that we delete your data. If you wish to delete the personal data we hold about you, please let us know and we will take reasonable steps to respond to your request in accordance with legal requirements. If the personal data we collect is no longer needed for any purposes and we are not required by law to retain it, we will do what we can to delete, destroy or permanently de-identify it.
e. The right to restrict processing. Under certain circumstances, you have the right to restrict the processing of your personal data.
f. The right to object. Under certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing (i.e., receiving emails from us notifying you or being contacted with varying potential opportunities).
g. The right to lodge a complaint with a regulatory Authority. You have the right to lodge a complaint directly with any local regulatory Authority about how we process your personal data.
h. The right to withdraw consent. If you have given your consent to anything we do with your personal data (i.e., we rely on consent as a legal basis for processing your personal data), you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). You can withdraw your consent to the processing of your personal data at any time by contacting us with the details provided below.
i. Rights related to automated decision-making. You have the right not to be subject to a decision which is based solely on automated processing and which produces legal or other significant effects on you. In particular, you have the right:
- to obtain human intervention.
- to express your point of view.
- to obtain an explanation of the decision reached after an assessment; and
- to challenge such a decision.
7. CHANGE IN THE POLICY
8. GOVERNING LAW AND JURISDICTION
10. CONTACT US
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